Terms & Conditions
PACKAGE INCLUDE :- Kolkata to Kolkata Non ac Train Fare [Sleeper Class], Non ac Bus or Car, all sightseeing according to itinerary, twin sharing non ac accommodation. Food in Hotel & Train : – ( morning tea, breakfast, lunch, evening snacks with tea & dinner ), up to 2 ltrs packaged drinking water per day per head during tour.
PACKAGE DOES NOT INCLUDE :- Porter Charges, Tips, Tourist entry fee, Medical Cost & any type of Medical assistance, camera entry fee, extra car charges, boating charges, alcoholic beverages, travel insurance, safari fee, party celebration, pony- dandy charges, cable car charges, laundry charges, palanquin, horse hire, rafting , snorkelling, scuba diving, paragliding, dress hire, packaged drinking water and any other charges those are of personal nature & anything not included in the “Package Includes” section mentioned above.
RULE 1 – “JABETO CHOLO” It is mandatory for all guests to carry valid photo ID’s ( Passport / Driving License / Voter ID Card ). PAN Card is not accepted at many places as a valid photo ID. we are not responsible if tourist fails to produce whenever asked.
RULE 2 – “JABETO CHOLO” Informs each and every tourist that drinking open water from hotel or outside is completely their own responsibility, we will not take responsibility, if sickness is caused due to drinking of open water from outside.
RULE 3 – “JABETO CHOLO” is not responsible to refund or to compensate any amount of money if the tour or any part of the tour is cancelled due to political insurgency, natural calamity, train cancelled or conditions beyond control of whichever the nature may be or any reason beyond the control of “JABETO CHOLO”.
RULE 4 – “JABETO CHOLO” is not responsible to refund or to compensate any amount of money, if the tourist cannot complete the tour for his or her adverse physical condition for any other personal reason. Money spent on tourist medical assistance or any other special necessity which occurred during the tour by the Tour Manager on tourist request. Passenger is liable to return full amount of money to “JABETO CHOLO”.
RULE 5 – During the tour the Tour Manager may change the tour programme according to his convenience to operate the tour successfully. The final decision will be taken by the tour manager in any matter during the tour. Cancellation request of running tour will be not accepted and no refund will be provided.
RULE 6 – During the tour if any adverse condition or incidents occurs due to any misbehaviour any illegal act. or any act that is socially not accepted by passenger (s). The passenger (s) concerned will be solely responsible for that occurrence or happening.
RULE 7 – During touring period applicable Surcharge on particular event, Festival, exhibition, Fairs etc. will be paid by guest.
RULE 8 – Kindly note that luggage should be handled and taken care by the passenger(s) at the Railway stations, train, vehicles and in the hotel also. The responsibility of the luggage completely belongs to the passenger(s). “JABETO CHOLO” is not by any means responsible for theft, burglary, damage or loss of luggage of the passengers. . Tour participant can lodge a complaint with the local authorities on his/her sole discretion, cost, risk and consequences.
RULE 9 – No guarantee of Seat and Berth Lower / Middle or Upper in Rail /Bus / Car, as we are totally dependable on Indian Railway & Transport Company.
RULE 10 – No food service will be served for the AC Railway reserved tourist those who are travelling with us in the same or different train by “JABETO CHOLO”.
RULE 11 – Package cost may increase if fuel cost of Transportation or Railway fare increases after booking. Increased packaged cost should be paid by passengers.
RULE 12 – All the passengers are requested to carry 2′ x 2′ or 24″ suitcase and one small handbag, The sum weight should be lesser than 20 Kgs “JABETO CHOLO” will be not responsible for any extra luggage.
RULE 13 – In case of delay from beginning to end of the tour due to political insurgency, strike, natural calamity, closure of road, train cancellation or delay “JABETO CHOLO” will not bear any additional cost of any Food, Room rent / car rent / food in rail (If Any). If “JABETO CHOLO” makes any arrangements then tourists have to accept those arrangements & also have to pay extra money for arrangements.
RULE 14 – Enrolment of child (if any) is mandatory. Child above 5 years have to pay 100 % of package amount, child between 2 to 5 years have to pay 50% of the package amount and no train berth & vehicle seat will be allotted, if train berth & vehicle seat is needed then 80% of the packaged amount have to be paid. Child below 2 years is free & no food and no other service will be served.
RULE 15 – Room allotment or changes is full & final decision of “JABETO CHOLO”. We will try to allot Room in the Hotels as per Family, except some hill area ( home stay ) If any tourist takes extra or separate room then they had to make extra payment for that, this is also informed that personal food ordered in hotel room / restaurant will be paid by tourist. “JABETO CHOLO” will not make any payment for extra service ordered.
RULE 16 – Advance booking money will be the 50% of the Principal Package amount. Full amount should be paid before 15 days tour starts, if not then above-mentioned tour will be assumed as cancelled by the passenger.
RULE 17 – The tour Manager or any staff of “JABETO CHOLO” is not responsible or liable to fix the rates of the porters or negotiate with them at the railway stations or anywhere for the passengers.
RULE 18 – If hotel do not have lift service then floor allotment is fully our decision. Tourist has to agree which ever floor we provide but “JABETO CHOLO” will try that senior citizen & physically disabled should get ground floor rooms. No commitment of Western Commode in hotel’s wash rooms.
RULE 19 – During tour period tourist are requested wear ID card provided by “JABETO CHOLO”, whenever tourist goes outside of hotel.
RULE 20 – Tourists are strictly requested that they should maintain the time schedule given by “JABETO CHOLO”.
RULE 21 – Tourist may have to use their own lock for hotel rooms for the security of their materials in hotel . In rail also tourist should carry a chain lock for their luggage. If loss of material occurs “JABETO CHOLO” will be not responsible in any mean.
RULE 22 – “JABETO CHOLO” can Dismiss any guest from the tour for misbehaviour especially if it affects the group and Physical or verbal assault to the Tour Manager.
RULE 23 – If “JABETO CHOLO” announces any discounted offer for a particular tour. “JABETO CHOLO” also have right to withdraw discount at any point of time.
RULE 24 – The Company reserves the right to Take the booking for the group tour and individual tour.
RULE 25 – Also do read booking procedure which is given in every package detail.
RULE 26 – According to Indian Govt. Law it is mandatory to pay GST on total tour package.
Rules For Cancellation Of Tour
In case of cancellation after booking, the Refund amount shall be made subjected to the following cancellation charges on the Principal Package amount :
1 > From the Date of Booking , 30 Days before Journey Date 30 % deduction per head on Principal Package amount.
2 > From the Date of Booking, 30 Days – 15 Days before Journey Date 50 % deduction per head on Principal Package amount.
3 > From the Date of Booking, 15 Days – 07 Days before Journey Date 75 % deduction per head on Principal Package amount.
4 > No, Refund is allowed if cancellation is made 06 Days before the Journey commence.
5 > Tour Cancellation or Booking or any Changes in bill voucher is not accepted over Telephone.
6 > For cancellation of booked tour please produce your Advance / Final Bill Voucher. [Photo Copy not accepted]
7 >No cancellation charge if the Particular Tour is cancelled by “JABETO CHOLO”.
8 >“JABETO CHOLO” can cancel bookings even after the acceptance of the payment without assigning any reason. In this case the company shall refund full money to the guest.
9 > Transfer of booking to another person is not permissible.
10 > Please do not request for the consideration of any “rules”.
THESE RULES ARE VALID IN INDIA ONLY.
“SPECIAL EASY TRIP” : These rules are valid in India only within 300 KM. of Kolkata